SHIPPING AND DELIVERY POLICY

Thank you for visiting and shopping at Mastrowin. Following are the terms and conditions that constitute our Shipping Policy.

DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges will be calculated as per the weightage of your orders.

Delivery delays can occasionally occur.

Shipment to locations

Mastrowin ships to locations within Indian territories.

Customs, Duties and Taxes

Mastrowin is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer (tariffs, taxes, etc.).

Damages

Mastrowin is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.